Client:
Single location, financial advisory franchise with aspirations to scale into multi-location agency.
Problem:
No internal knowledge of CRM management or modern tech stacks. No creative production talent on staff. No email workflows or automations. Poor lead qualification process, appointment held-rates, and sales process. Paper-based operations. No way to scale.
Solution:
Complete migration to modern CRM for data clarity and lifecycle automations. Implementation of centralized file systems for all sales and marketing assets. Creation of new graphics, collateral, webinar content, seminar scripts, email marketing sequences with video content, and development of offshore appointment setters and technical production teams.
Results:
+32% lead growth, +90% qualified lead held rate, +20% conversion, and 99% client retention rate. Cost per qualified lead reduced from $1400 to $400. Company profitable and now scalable, opening 5 new locations in 2025.
One of two VSL overviews. Using Facebook video ads, leads were educated on the perils and urgency of addressing their financial future.
In parallel, the firm's brand is established on trust, confidentiality, and a history of helping our customers.
Value offered in the form of email education videos to answer FAQs before live meetings, keeping excitement and urgency high.
A video slideshow (no audio) to educate new visitors and clients to all of our services.

Designed, wrote, and implemented email marketing campaigns and automated sequences based on customer journey triggers.

Developed process-integrated Google review and client referral campaigns, including NPS surveys per service department.

Developed new company website - moving from outdated (failing) WordPress legacy site to Figma-based design built for Hubspot CMS, connecting Hubspot CRM automations to visitor activity.

Leveraged existing radio presence into podcast series and blog subscriptions, increasing contact pool +25%.
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